Training Coordinator

 

Smart Training & Consulting Group – Cessnock NSW

Full Time

Smart Training & Consulting Group (RTO 91785) is a purpose‑driven Registered Training Organisation delivering training that is Successful, Meaningful, Achievable, Respectful and Transformational. As we continue to grow across the Newcastle, Hunter and Central Coast regions, we are seeking an experienced Training Coordinator to join our team.

About the Role

This position is central to ensuring high‑quality training delivery across multiple programs and regions. The role coordinates courses, supports students and employers, and promotes products and services. It also provides day‑to‑day supervision and support to trainers and administration staff.

Key Responsibilities

Training Delivery Coordination

• Promote products and services

• Coordinate training calendars, timetables and delivery schedules

• Ensure training aligns with delivery plans and internal quality expectations including WHS requirements

Coordination & Support of Trainers and Administration

• Supervising trainers and administration staff to ensure consistent workflow, effective communication and service excellence

• Provide a central point of contact for internal and external stakeholders, resolving issues early and escalating where required.

• Monitoring daily administration processes

Student Progress, Outcomes and Support

• Monitor enrolments and student progression

• Identify risks to student progression and coordinate timely interventions and support

• Collect and review feedback from students

Employer & Industry Engagement

• Act as a key point of contact for employers

• Coordinate work placements

• Capture employer feedback and maintain industry consultation records

Compliance, Reporting and Systems

• Maintain accurate student records

• Contribute to RTO compliance reporting

• Assist with internal audits

Financial Integrity

• Monitor Smart and Skilled claims, invoices and income tracking

• Deliver training programs in line with financial projections

Essential

• Experience working within a Registered Training Organisation

• Experience in coordinating training delivery across multiple programs

• Strong administrative and systems capability with high attention to detail

• Clear, confident communication and strong customer service orientation

• Ability to manage competing priorities and maintain workflow

• Excellent organisation and time‑management skills

• Current driver’s licence

Desirable

• Understanding of the NSW Smart and Skilled initiative

• Experience coordinating traineeships or apprenticeships

• Knowledge of school‑based traineeship arrangements

• Confidence supporting business development and promotion of training services

Why Join Us

• Ongoing professional development

• Supportive, people‑first workplace culture

• Meaningful work that delivers real impact for learners, employers and the community

How to Apply

Please submit your resume and a cover letter addressing the criteria above by Wednesday 1st July 2026.

Shortlisted applicants will be required to undergo pre‑employment checks, including a Police Check.

Smart Training & Consulting Group is an equal opportunity employer.