Care is our passion. People are our business. Excellence is our standard. Growth is our ambition.

Who we are:

As the only private hospital located in the region, Maitland Private Hospital prides itself on delivering positive patient experiences. We have a dedicated and experienced team of specialists, doctors and nurses who meet the needs of our diverse and changing community by providing exceptional patient-centred care, state-of-the-art medical technology, and a warm, welcoming environment for patients and their families. 

Located only 30 minutes from Newcastle, Maitland Private maintains a community-focused feel, while being able to deliver high quality health services to the Maitland and Hunter Valley regions. The hospital encompasses 185 beds, 6 operating theatres, 10 bed ICU, with associated rehabilitation, medical and surgical Wards. Our services include two major medical centres, a dedicated mental health unit, an on-site cancer centre including radiation oncology, radiology practice and pathology laboratory.

Maitland Private Hospital is a key facility within the Healthe Care Group. We are a private healthcare provider of choice, driving innovation and clinical best practice to the services we provide.

Your new role as Medical Records Clerk

We are seeking a highly motivated individual to join our medical record team. The successful candidate will be responsible for daily clerical procedures within the medical records service, including:

• The delivery and collection of patient medical records to and from admissions, theatres, outpatient clinics and the wards, the scanning of inpatient episodes of care for audit, revenue and medicolegal, filing, answering phone calls and assisting with the day-to-day processes within the medical record department. 

• Efficient provision of patient medical records for admissions, outpatient visits, reviews, audits, and education.

• Liaising with staff across all areas including front office and clinical departments as required to ensure the continuation of the Admission/Discharge cycle and the efficient provision and return of medical records for clinical coding.

• Liaising with admin managers, front office staff, theatre staff, billing clerks and ward staff regarding missing or incomplete records.

About you (essential criteria):

• Current Working with Children Check and Police Check.

• Minimum two years’ administrative experience working in a medical / healthcare environment.

• Knowledge & experience with Terminal Digit Filing.

• Knowledge of State and Federal Legislation on Privacy and Confidentiality.

• High degree of computer literacy in desktop applications and hospital systems including WebPAS highly regarded.

• Ability to prioritise competing demands with demonstrated organisational skills.

• Reliable with good work ethic and attention to detail.

• A team player with a positive attitude and an adaptable approach to problem solving and decision making.

• Strong collaborative interpersonal skills with well-developed verbal and written communication skills.

• Immunisation evidence and serology report in accordance with NSW Health.

• Australian permanent resident status or equivalent work rights required.

Desirable attributes:

• Certificate in Medical Terminology.

• Previous experience within a similar role.

Healthe Care is an equal opportunity employer. At Maitland Private Hospital, we’re all about supporting real people to deliver extraordinary care. As part of the Maitland Private team, you can expect:

• Attractive Remuneration Package

• Collaboration with like-minded professionals across a multi-disciplinary team

• Work-Life Balance – Flexible rostering & working conditions

• Ongoing Professional Development Opportunities, including potential to undertake discounted post graduate study and paid study leave.

• Super & Novated Lease Salary Packaging Options

• Wellbeing programs including discounted private health insurance

• Fitness Passport

• Comprehensive Orientation Program 

• Discounted Massages on-site

Position enquiries and applications:

Closing date:  Sunday 5th July 2026

Applications must address and meet essential criteria. Applications must include current CV and names of at least 2 professional referees. 

Wages in accordance with Healthe Care (NSW Private Hospitals) Health Professionals & Support Staff Enterprise Agreement.

Interested to know more?

Medical Records Manager | Maitland Private Hospital | 175 Chisholm Road, East Maitland NSW 2323 | E:  mai••••••••••••@healthecare.com.au | T:  +61 • •••• •400 | W: maitlandprivate.com.au

*Due to the large volume of applicants, only successful candidates will be contacted.