NDIS Coordinator of Supports – Full Time (Work From Home)

About Create Disability Services

Create Disability Services is a Coordination of Supports provider based in the Hunter Region of NSW.

Our work focuses on delivering thoughtful, well-structured coordination for people navigating complex situations. Many of the participants we support require coordination across multiple service systems including housing, health, community services, guardianship and clinical supports.

We are known for our steady and considered approach to support coordination. Our team values clear documentation, thoughtful planning and collaborative problem-solving to ensure participants receive coordinated supports that are practical, sustainable and aligned with their goals.

Our coordinators work closely with participants, families and professionals to ensure disability supports are understood, implemented effectively and able to respond to changing circumstances.

About the Role

We are seeking a motivated and organised Coordinator of Supports, or a suitably experienced professional, to join our team in a full-time work-from-home role.

In this role, you will work alongside participants to implement their NDIS plans, coordinate services and support participants to navigate systems and access the supports they need.

The role involves working with participants who may be navigating multiple service systems and requires strong organisation, communication and problem-solving skills.

While the position is primarily remote, there may be occasions where local meetings with participants or providers are required.

What We Offer

• Flexible work-from-home arrangements

• Laptop and phone provided

• A supportive and collaborative team environment

• Ongoing supervision and professional support

• Opportunities for professional development and learning

• A workplace that values thoughtful practice and sustainable workloads

• The opportunity to contribute to a respected and growing service

Key Responsibilities

• Supporting participants to implement their NDIS plans

• Assisting participants to identify and engage appropriate service providers

• Coordinating supports across informal, community, mainstream and funded services

• Supporting participants to build capacity and increase independence

• Assisting participants to prepare for NDIS plan reviews

• Monitoring plan utilisation and supporting participants to use funding effectively

• Navigating and coordinating supports across multiple service systems where required

• Maintaining clear, accurate and timely documentation

• Responding to challenges and problem-solving when barriers arise

• Maintaining professional and ethical practice when supporting people with disability

About You

We are looking for someone who is organised, thoughtful and motivated to support people to navigate systems and access the supports they need.

You may already have experience as a Support Coordinator, or you may bring relevant experience from the disability, community services, health, housing, mental health or broader human services sector.

The role requires someone who can think critically, communicate clearly and remain calm and solution-focused when navigating complex situations.

The successful applicant will demonstrate:

• Experience working within disability, community services, health, housing, mental health or related sectors

• Strong organisational and administrative skills

• Excellent written and verbal communication

• Confidence managing competing priorities and problem solving when challenges arise

• Strong computer literacy and the ability to maintain clear and accurate documentation

• A professional, respectful and participant-focused approach

Experience in NDIS Support Coordination is beneficial but not essential. We welcome applicants who bring experience supporting people to navigate complex service systems and access practical, coordinated supports.

Essential Requirements

• Diploma or higher qualification in Community Services, Disability, Mental Health, Social Work or a related field

• Completion of the NDIS Worker Orientation Module – Quality, Safety and You

• Current Driver’s Licence

• Working With Children Check (NSW)

• NDIS Worker Screening Check (or willingness to obtain)

Our Practice

Our team works within a practice environment that values collaboration, clear communication and thoughtful decision-making. Many of the situations we support involve complexity, and our coordinators work together to ensure participants receive coordinated and well-considered support.

We are looking for someone who values steady, ethical practice and takes pride in delivering coordination that supports meaningful outcomes for participants.

How to Apply

If you believe this role may be the right fit for you, we would love to hear from you.

To learn more about our organisation, visit:

www.createdisabilityservices.com.au

Create Disability Services is an Equal Opportunity Employer and welcomes applications from the people of diverse backgrounds.