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advanced integrity care

Service Manager

Community Services & Development / Employment Services

Posted 14/06/2026
Closes 28/06/2026

Aberglasslyn, 2320, Maitland, New South Wales

Full time

Not specified

About us

Advanced Integrity Care is a registered NDIS provider, committed to delivering high-quality care and support to vulnerable members of our community. We pride ourselves on creating inclusive, person-centred environments where individuals can maintain their independence, dignity and quality of life. Our team is passionate about making a positive difference in the lives of those we serve, and we are guided by values of integrity, compassion and excellence in everything we do.

About the Role

In this role, you will:

  • Lead and mentor teams to deliver high‑quality, person‑centred active support

  • Build strong, positive relationships with participants, families, Support Coordinators, and stakeholders

  • Ensure compliance with NDIS Practice Standards, WHS requirements, and organisational policies

  • Drive business growth through strategic networking, relationship‑building, and community engagement

  • Generate new clientele by promoting services, identifying opportunities, and strengthening referral pathways

  • Represent the organisation professionally at events, meetings, and networking forums

  • Actively listen to participants’ goals and ensure supports align with their needs

  • Implement best‑practice service delivery and risk‑mitigation strategies

  • Demonstrate strong time management, conflict resolution, and problem‑solving skills

  • Provide coaching, guidance, and performance support to service teams

  • Participate in an after‑hours on‑call roster as needed


Qualifications & Experience

  • Tertiary qualifications in Community Services, Disability, Nursing, Human Services, Social Sciences, or equivalent experience

  • 3–5 years’ experience in disability support services

  • Demonstrated ability to improve the quality of life for people with disability, aligned with national standards

  • Strong knowledge of the NDIS and ability to network effectively

  • Experience working collaboratively with participants, families, and stakeholders

  • Ability to interpret financial and budget information

  • Proven experience leading and supporting diverse teams

  • Strong organisational, communication, and interpersonal skills

  • Current NSW Driver’s Licence

  • Working With Children Check

  • NDIS Worker Screening Check

  • Current First Aid & CPR Certificate


Why Join Us?

  • Supportive, collaborative, and values‑driven workplace

  • Competitive pay and stable employment

  • Genuine opportunities for career progression and professional development

  • A role where you can influence both service quality and organisational growth

  • Make a meaningful impact in the lives of people with disability every day


Ready to Lead and Grow With Us?

If you’re a passionate leader with a talent for building relationships, driving service excellence, and expanding opportunities, we’d love to hear from you.


Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.