About Us

H-E Parts International Mining Solutions – Cooling Division is the leading independent manufacturer and supplier of high-quality radiators and cooling solutions. With innovative products and reliable technology, we provide industrial radiator and heat exchange repair services to the mining, transport, construction, agricultural and general industry business sectors.

The Opportunity

We are currently seeking an enthusiastic Administration Assistant / Receptionist to join our Cooling Division in Rutherford.

This is a Permanent Part-Time position, working school hours from 9:30am to 2:30pm, Monday to Friday. The role will support our busy and growing team with general administration tasks, reception duties, customer service, and assisting with quoting, planning, scheduling, and customer relationship management.

This position would suit someone with strong organisational skills, a friendly and professional manner, excellent attention to detail, and a desire to contribute to a supportive team environment.

Duties & Responsibilities

Reporting to the Branch Manager, your main responsibilities will include:

• General administration tasks to assist the branch.

• Managing reception duties, including answering and directing incoming phone calls, greeting visitors, and handling general enquiries.

• Assisting in producing estimates, quotes and proposals for new and existing customers.

• Assisting in generating quotes for parts orders as well as job reports.

• Acting as a point of contact for customer queries and requests.

• Liaising with internal and external clients and suppliers on project statuses and updates.

• Maintaining accurate records and data entry across various systems.

• Providing administrative support to the wider team as required.

About You

To be considered for this position you will ideally have:

• Previous experience in an administration and/or reception role.

• A professional and friendly telephone manner.

• Strong customer service and communication skills.

• Competent computer skills, including Microsoft Office products.

• Great data entry skills and attention to detail.

• Previous experience working in the mining or manufacturing industry would be desirable but is not essential.

• Previous experience using Pronto would be an advantage but is not essential.

• The ability to work both independently and as part of a team.

Benefits

• School hours providing excellent work-life balance.

• Local work – be home every night!

• Investment in employee health & wellbeing including trained Mental Health First Aiders on all sites and free and confidential access to our Employee Assistance Program, Lifeworks.

• Potential for advancement through various career pathways and learning & development opportunities available, including Supervisor Training and Apprenticeships.

• Service recognition including a paid day off during the month of your yearly anniversary with H-E Parts and awards for significant milestones.

• A business with a strong safety culture, as set out through H-E Parts Golden Rules.

• Annual Free Flu Vaccinations.