Our client is seeking a motivated and customer-focused Customer Service Representative to join their successful and fast-paced sales team based in Mayfield.

This is an exciting opportunity to join a well-established business where you will play a key role in supporting field sales staff while delivering exceptional customer service to clients across a range of industries.

About the Role

In this position, you will be responsible for providing day-to-day commercial and customer support while building strong relationships with both internal teams and external customers.

Key Responsibilities

• Manage day to day customer enquiries and inbound calls

• Prepare quotations, tenders, and commercial proposals

• Follow up quotes and assist in converting opportunities to orders

• Handle customer complaints, cancellations, and claims professionally

• Support Business Development Managers with prospecting and lead generation

• Liaise with internal teams to ensure customer requirements are met
   

About You

• Strong communication and customer service skills

• Good computer skills and confidence using IT systems and CRM platforms

• Strong attention to detail and organisational skills

• A mechanical aptitude or interest in technical products will be highly regarded

What’s on Offer

• Stable full-time opportunity with a respected industry leader

• Supportive and team-oriented environment

• Ongoing training and development

• Competitive salary package

Apply now
If you have the required experience and are ready for your next opportunity, we would love to hear from you.

Apply today or email Shania sha•••@maxwellrt.com.au