Receptionist / Administration Assistant

Ablaze Dance Academy – Gateshead, Newcastle

Ablaze Dance Academy is seeking an enthusiastic, organised, and professional Receptionist / Administration Assistant to join our growing team.

As one of Newcastle's leading dance academies, we are looking for someone who is passionate about dance, enjoys working with people, and can provide exceptional customer service to our families and students.

About the Role

This role is the first point of contact for our students, families, and visitors. The successful applicant will assist with the day-to-day administration and operation of the Academy while helping to create a welcoming and professional environment.

Essential Requirements

• Strong knowledge of the dance industry

• Previous dance training or experience working within a dance studio

• Current Driver's Licence and reliable transport

• Current Working With Children Check (WWCC)

• Excellent communication and customer service skills

• Strong organisational and time management skills

• High attention to detail

• Ability to multitask in a fast-paced environment

• Professional presentation and manner

• Confidence using computers and learning new software systems

• Ability to work independently and as part of a team

Key Responsibilities

• Greeting students, families, and visitors

• Managing enquiries via phone, email, and social media

• Assisting with enrolments and student administration

• Managing attendance and studio management software

• Processing payments and handling general administrative duties

• Assisting with competitions, performances, workshops, and events

• Maintaining studio presentation and reception areas

• Supporting management and teaching staff with administrative tasks

• Assisting with student transport coordination and occasional errands when required

Desirable Skills

• Experience with dance studio management software

• Social media and content creation experience

• Basic bookkeeping or accounts experience

• Understanding of dance examinations, competitions, and performance schedules

• First Aid Certificate (or willingness to obtain)

What We Offer

• A supportive and positive work environment

• The opportunity to work within a thriving and respected dance academy

• Flexible working arrangements

• The chance to be part of a passionate and dedicated team

• A beautiful, state-of-the-art facility in Gateshead

To Apply

Please send your resume and a brief cover letter outlining your dance experience, administration experience, and suitability for the role to:

ada••••••••••••••••••@outlook.com

Applications will remain open until a suitable candidate is found.

We encourage applications from individuals with a genuine passion for dance, strong organisational skills, and an understanding of the unique needs of a busy dance studio environment.