Ready to make a real impact while keeping the wheels turning behind the scenes?

At Shine On Support Services, we're passionate about creating endless possibilities for people with disabilities to achieve their goals. We're looking for an organised, proactive, people-focused Operations Coordinator to join our team for a maternity leave contract and help us continue delivering exceptional supports to our participants.

If you love variety, enjoy solving problems, thrive in a fast-paced environment, and can juggle compliance, coordination, rostering, and participant support without breaking a sweat, we'd love to hear from you!

✨What You'll Be Doing

• No two days are the same in this role! You'll be:

• Coordinating day-to-day operations across the organisation

• Supporting participant onboarding, service agreements and funding utilisation

• Managing rostering and workforce coordination

• Assisting with compliance, quality assurance and safeguarding processes

• Coordinating incidents, complaints and reporting requirements

• Supporting staff onboarding, training and documentation

• Working closely with participants, families, support workers and external stakeholders

• Driving continuous improvement and helping us deliver outstanding services

✨What We're Looking For

You'll be someone who:

• Loves being organised and staying one step ahead

• Has experience in the disability, community services, or care sector

• Understands rostering, workforce coordination or operational administration

• Has excellent communication and relationship-building skills

• Can confidently manage competing priorities

• Has strong attention to detail and a knack for problem-solving

• Enjoys working as part of a supportive and collaborative team

✨Essential Requirements

• Current NDIS Worker Screening Check

• Current Working With Children Check

• Current National Police Check

• Current Driver's Licence

• Certificate IV in Disability, Community Services, Business Administration, Operations Management, or similar

• Minimum 3 years' experience in the disability sector

• Minimum 1 year in a coordination, administration or operational role

✨Why Join Shine On?

Flexible 3-day-per-week position

Friendly and supportive team culture

Meaningful work that positively impacts people's lives

Opportunity to contribute to a growing organisation

Work with a team that genuinely lives its values of Respect, Teamwork, Empowerment, Accountability and Continuous Improvement

✨About Us

At Shine On Support Services, we believe everyone deserves the opportunity to live a fulfilling and connected life. We work alongside participants, families and communities to provide person-centred supports that empower people to achieve their goals and thrive.

✨Ready to Shine?

If you're looking for a role where you can make a difference, bring your operational expertise, and be part of a passionate team, we'd love to hear from you.

Apply today by sending your resume and a brief cover letter outlining why you'd be a great fit for the role.

Join us and help create endless possibilities.