Be part of a trusted building company, coordinating administration, scheduling, and logistics for weather-related repair jobs.

• Join a well-established and respected business
• Make a real difference in customers’ lives
• Friendly team, great culture, and great perks

RPF Group is a leading insurance building and repairs organisation that partners with insurers, policy holders, contractors, and industry professionals to restore properties following damage events. Known for their customer-focused approach, strong industry relationships and commitment to quality outcomes, RPF Group continues to grow and is seeking motivated professionals to join their collaborative team.
  
We currently have opportunities available across three key areas of the business:

• Job Administrator
• Bookings Administrator
• Repairs Coordinator

Whether your strengths lie in scheduling, customer service, administration, or end-to-end project coordination, we would love to hear from you.
  
Current Opportunities
  
Position 1: Job Administrator
This role is responsible for supporting the administration of insurance claims and repair jobs while ensuring all stakeholders remain informed throughout the process.
Key responsibilities include:

• Managing the administration of insurance repair claims
• Preparing, reviewing, and submitting claim documentation and quotations
• Coordinating appointments
• Updating clients, insurers, and policy holders on claim progress
• Supporting invoicing, reporting, and compliance processes

Position 2: Bookings Administrator
As a Bookings Administrator, you will play a critical role in coordinating appointments and ensuring claims progress efficiently through the scheduling process.
Key responsibilities include:

• Scheduling appointments and managing calendars
• Liaising with customers, insurers, and internal teams regarding bookings
• Maintaining accurate claims and job information
• Updating systems and documentation
• Resolving customer enquiries and concerns professionally
• Supporting the administration of new claims

Position 3: Repairs Coordinator
The Repairs Coordinator is responsible for managing repair projects through to completion, ensuring contractors, clients and stakeholders remain aligned throughout the process.
Key responsibilities include:

• Coordinating repair projects from start to finish
• Scheduling and engaging trades and subcontractors
• Managing contractor quotes, contracts, and purchase orders in line with project budgets
• Liaising with supervisors, contractors, insurers and customers
• Tracking repair schedules and project milestones
• Ensuring legislative compliance and quality standards are met
• Supporting successful project handovers and claim completion

About You
We are looking for people who thrive in fast-paced environments and enjoy building positive relationships with customers, clients, and colleagues.
You will bring:

• Exceptional communication and customer service skills
• High attention to detail and accuracy
• A proactive and solutions-focused approach
• Resilience to handling difficult customer situations and challenging situations
• Strong administration and computer skills
• A collaborative team mindset and willingness to help others
• Professionalism, accountability, and a commitment to quality outcomes

Why Join RPF Building?

• Friendly, supportive, and down-to-earth team culture
• Great perks such as catered lunches, groceries, and team events
• Modern office environment in Carrington with impressive and innovative tech
• Plenty of street parking
• Opportunity to build a long-term career within a growing organisation
• Potential hybrid working arrangements following probation

How to Apply
If this feels like the opportunity for you, click "Apply" to submit your covering letter and CV.
  
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Monica Sfeir today on 02 •••• •036 or mon••••@peoplefusion.com.au for a confidential discussion.
  
At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.
  
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